Why are only certain applications, such as Facebook, able to view/select photos from the JetDrive Go? Category : Software / Firmware / Applications Whether an application has access to an external storage device depends on what the app supports.If the JetDrive Go device does not show up for selection, the app does not support the JetDrive Go. Is the answer helpful? Related Why is my JetDrive Go not being recognized by the JetDrive Go app? How do I remove a computer virus from my JetDrive Go? Is there an upper limit for the number of files allowed in every JetDrive Go Backup folder? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started