What to do if you cannot log in using Internet Explorer 11 Category : Setup / Operation If you cannot log in using Internet Explorer 11, please follow the steps below: Click “Tools” --> Click “Compatibility View Settings” --> Uncheck “Display intranet sites in Compatibility View”. Is the answer helpful? Related Why can't I upload a single file larger than 4GB to the StoreJet Cloud? How do I improve connection speeds of the StoreJet Cloud using my computer? Uploading files using Windows. Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started