What to do if you cannot log in using Internet Explorer 11 Category : Setup / Operation If you cannot log in using Internet Explorer 11, please follow the steps below: Click “Tools” --> Click “Compatibility View Settings” --> Uncheck “Display intranet sites in Compatibility View”. Is the answer helpful? Related What is the maximum number of concurrent connections to the StoreJet Cloud? Connecting and Setting up the StoreJet Cloud (iOS/Android) How do I set up multiple user accounts on a StoreJet Cloud? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started