What to do if you cannot log in using Internet Explorer 11 Category : Setup / Operation If you cannot log in using Internet Explorer 11, please follow the steps below: Click “Tools” --> Click “Compatibility View Settings” --> Uncheck “Display intranet sites in Compatibility View”. Is the answer helpful? Related How do I ensure privacy when the StoreJet Cloud is shared with multiple users? I cannot find any file on NAS via SMB on Mac after uploading a large number of files to NAS via SMB on Windows. Why can’t I connect to FTP ? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started